A speed dial list report lists the fax numbers assigned to speed dial names. Fax call report The fax call report is a brief report that indicates the status of the last fax that was sent or received. The speed-dial list on the main fax screen shows the selected entry within the list of numbers. Touch a speed dial number to add it to the recipients list. Select or search for additional names as needed.
Video Topic: THE BASICS - Abbreviated Dialing Lists - PERSONALSystem: Avaya Communication Manager - R12This video covers the basic functions of the Avaya P. Contex a/s driver download for windows 10. Online barcode generator.
Create outbound dialing campaigns in ShoreTel with the Enterprise Contact Center.
9 Steps total
Step 1: Before we start check the following items
You database is up to date
You have imported the numbers you wish to call
Your dial list has a schedule
Your dial list is in an active state
The dial list has not completed
There is someone logged into the outbound queue available to make outbound calls
Dal List
Step 2: Import the data
Right click on the table and select “import data from csv”
Step 3: The import tool dialog opens
Then the import tool will pop up and you want to make sure the following fields are selected. The nfldcustomers table is selected as well as the column (numbers only, counter will auto increment to ensure this is deselected). The point the import tool to the properly formatted .CSV file. The current structure of this .CSV file is all the numbers in a 10 digit format in a single column. Then the import tool will pop up and you want to make sure the following fields are selected. The nfldcustomers table is selected as well as the column (numbers only, counter will auto increment to ensure this is deselected). The point the import tool to the properly formatted .CSV file. The current structure of this .CSV file is all the numbers in a 10 digit format in a single column.
Step 4: Confirm the dial list is active
Download brike driver. Then the import tool will pop up and you want to make sure the following fields are selected. The nfldcustomers table is selected as well as the column (numbers only, counter will auto increment to ensure this is deselected). The point the import tool to the properly formatted .CSV file. The current structure of this .CSV file is all the numbers in a 10 digit format in a single column.
Dial Lista
Step 5: Check the dial list status
Navigate to Dial List and ensure you have the group selected you scroll down to the bottom of the first tab and you will see the dial list status and control.
Step 6: Status and terminate
This is where you can control the dial list by terminating the dial list if you don’t want it to run any more.
Step 7: Checklist to activate the list
To activate the list you have to ensure the following:
You have at least one agent logged into that queue
Your dial list has not been completed
Your dial list schedules are in place.
Step 8: If you update the dial list
If you update the dial list on the MySql db you can click the import now button and this will activate the list with new information. You can go back to the General tab and see if the dial list now shows active.
Step 9: Keep in mind
Dial List Meaning
The ECC will query 50 records at a time and when those records are finished the system will query the next 50 records and this will continue until all the records have been dialed.
If the dial list is Active then the agents should be receiving calls. If the dial list is not active you need to verify that the schedules are active and that you have imported or refreshed the database.
Dial List App Download
You can import your outbound dial campaign list easily in ShoreTel ECC following these steps.
References
Dial/listen Button On Phone
- Check out the original here
Deal Lists
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